Arrange a funeral
When you need to arrange a funeral in the Scottish Borders, we are here to guide you through every step with care, clarity and respect.
Whether someone has just died or you are beginning to plan ahead, we will explain the process clearly and ensure the arrangements reflect your wishes. Our role is to provide calm, practical support so you do not have to manage everything alone.
If someone has just died
If you require immediate guidance, please visit our step-by-step guide – What to do when someone dies. This page explains the immediate actions to take and what happens next.
We are available 24 hours a day, 365 days a year.
Why choose Thomas Brown & Sons?
Thomas Brown & Sons is a long-established, family-owned funeral director serving the Scottish Borders.
We are:
- Experienced in arranging all types of funerals
- Committed to clear communication and transparency
- Members of recognised professional bodies including SAIF, NAFD and NAMM
- Dedicated to providing respectful, personal care
Our approach is always calm, professional and supportive. We are proud to serve families across the Scottish Borders with integrity and professionalism.
Step 1: Contact us
The first step in arranging a funeral is to speak with our team.
We will:
- Explain what needs to happen next
- Answer any immediate questions
- Begin provisional arrangements
- Arrange for your loved one to come into our care if required
You can contact us at any time for guidance.
From there, we will guide you through the key decisions involved in planning the funeral. These decisions are explained in more detail below.
Step 2: Care of your loved one
Once arrangements begin, we will ensure your loved one is transferred into our care with dignity and professionalism.
Our team will handle all practical aspects, allowing you to focus on your family.
You can read examples of how we support families on our:
Step 3: Making the key decisions
There are several important decisions involved in planning a funeral. The following pages explain each option clearly for families arranging a funeral in the Scottish Borders:
Burial or Cremation
Understand the differences between burial and cremation, including local options, woodland burial, cremation services and transparent costs. Learn more
Religious or Non-Religious Funerals
Whether you would prefer a church service, a humanist ceremony, or a blended approach, we will help you arrange a service that reflects your wishes. Learn more
Funeral Costs
We believe in full transparency. View clear, itemised funeral pricing for cremation and burial services in the Scottish Borders. View costs
Step 4: Personalising the service
Many families choose to include personal details that reflect the life being remembered. You may wish to explore:
Personal touches – Explore options
Orders of service – Learn more
These pages explain options such as music, readings, photographs, tributes, printed materials and online memorial pages.
Step 5: Coffin choices
We offer a wide range of coffin styles suitable for burial, cremation, or both.
Our Coffin Choices page provides clear explanations and transparent pricing to help you make an informed decision.
Step 6: Funeral transport
We provide dignified funeral transport, including hearses, limousines and first call vehicles. If you would like to discuss transport options, please visit:
Arranging a funeral FAQs
Below are answers to some of the most common questions about arranging a funeral. If you need further guidance, please contact us at any time.
Where will my loved one be cared for?
Your loved one will be cared for at our funeral home in Melrose by our trained and experienced team.
Do you arrange religious and non-religious funerals?
Yes. We work closely with clergy, humanist celebrants and independent officiants to ensure the service reflects your preferences.
How much does a funeral cost?
We provide clear, itemised pricing online and can also supply a personalised written quotation based on your wishes. You can see clear, itemised funeral pricing in funeral costs.
Can funeral arrangements begin before registration?
Yes. Arrangements can begin once the death has been confirmed by a medical professional. We will guide you through the process.
What should I do first when someone dies?
The first step is to contact us. We will explain what needs to happen next and guide you through the immediate arrangements. If you need urgent support, our step-by-step guide is available on our “What to do when someone dies” page.
Ready to begin?
We understand that arranging a funeral can feel overwhelming, but you do not need to manage everything yourself.
We are here to provide calm guidance, practical support and clear communication at every stage. If you would like to discuss funeral arrangements, please contact our team.