Serving the Scottish Borders since 1848

Bereavement support

Bereavement changes the course of your life. Grief can feel overwhelming, making even simple daily tasks challenging, leaving you physically and mentally drained.

Everyone experiences grief differently. Some can speak openly about their loved one, while others find it difficult even to mention their name. Whatever challenges you face, it’s important to know you are not alone, and that seeking support is a sign of strength, not weakness.

Professional support you can rely on

Below are trusted organisations that provide professional guidance, counselling, and support to help you navigate grief:

 

SAIF Care

A service for clients of funeral directors who are members of the National Society of Allied and Independent Funeral Directors (SAIF).

Helpline: 0800 917 7224, 9:00am – 9:00pm, Mon–Fri (excluding bank holidays)

Cruse Scotland

Support for adults and children affected by bereavement, including information, resources, and helplines.

Helpline: 0808 802 6161, weekdays 9:00am – 8:00pm, weekends 10:00am – 2:00pm

UKSOBS (UK Support After Bereavement by Suicide)

Peer-led support for adults impacted by suicide loss.

Support Line: 0300 111 5065, open daily 9:00am – 7:00pm

Child Bereavement UK

Counselling, support groups, and information for bereaved children, young people, and parents.

Helpline: 0800 02 888 40

Support from your local funeral directors

At Thomas Brown & Sons, we’re here to guide you through every step – whether arranging a funeral, planning ahead, or seeking bereavement support. We can provide practical advice, a listening ear, and reassurance, helping you take each step at your own pace.

Learn more about our team

Record your funeral wishes

It’s free, easy to follow, and helps your family know your preferences. Once your wishes are recorded, our team can guide you through the next step if you wish to arrange a pre-paid funeral plan

Record your wishes

Book an appointment

Our team is here to guide you through every step, whether you’re planning ahead or arranging a funeral. We can discuss your needs in person and provide reassurance during a difficult time.